If you are a GP or another professional such as a School Family Liaison Worker, Family Support Worker, Social Worker, Charity or Community Organisation then we are here to help you.
If you would like to refer somebody to our service then you can do this either by using our Quick Referral Form on the website or by calling us directly on 01284 333035. Our Carer Advisors will then make contact with the carer in question; gain their consent, full background info and triage. We can take referrals for any adult who is caring for a friend or family member with physical ill-health, a mental health condition or a learning disability. We also support Young Carers and Young Adult Carers. If you would like to refer a Young Carer under the age of 16 then we would need their parents consent before we make contact.
We have our own data protection statement that we always read out which outlines that data will only be recorded with consent and that it is stored electronically, is password protected and only accessed by Suffolk Carers Matter staff unless in the event of a safeguarding issue. We will only make onward referrals with the persons consent.